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Before you contact the support
Make sure you are using the latest version of the program.
Make sure you have the latest drivers installed on your computer.
Make sure you have read the Frequent Asked Questions [
see FAQ ]
How to contact the support
Please use our
contact form to contact us.
Be sure to include
Name of the software you have problem with
The version of the software you are using
Windows version you are using (select help>about in control panel)
The brand and model of your printer
Driver version of your printer
The brand and model of your graphic card
Driver version of your graphic card
Frequent Asked Questions
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